Ordering

What payment methods do you accept?
How does Paypal work?
Can I pay with my bank card or credit card?
How long do I have until I have to pay for my order?
Do your prices include GST?
Is Lay-by available?
What happens if I do not have a credit card?
Is your site safe for using credit card?
How long does it take to confirm my payment?
There is a Coupon code field in the checkout page, what is it and how can I get one?

What payment methods do you accept?

We accept Paypal (Visa, Master card and bank account) and Direct Deposit.
Both of these payment methods are user-friendly, highly secured and extremely efficient.

Direct Deposit can be made into:

ACC NAME: ROMBAV Pty Ltd
BANK: ANZ
BSB: 013304
ACC No:  252223278

Order number must be included as a comment with the payment.

We also accept Cheque and Money Orders.
Money Orders and Cheques to be addressed and mailed to:

smartstore
P.O Box 29
South Caulfield
VIC 3162
Australia

Order number must be included with the payment.
Please note that orders by cheque are not processed until the funds have cleared which may take up to five working days.

How does Paypal work?

Please visit How does Paypal works?

Can I pay with my bank card or credit card?

Yes, you can pay by using your bank card or credit card via Paypal.

How long do I have until I have to pay for my order?

You will need to make payment for your order in 3 working days. We will send a reminder to your billing email address. If we do not receive any reply from you we may cancel your order . But do not need to worry, you can make a new order if your order has been cancelled.

Do your prices include GST?

Yes, all our prices are GST included.

Is Lay-by available?

Sorry, we do not provide Lay-by service .

What happens if I do not have a credit card?

You can also pay via Direct Deposit, Cheque , Money Order or cash on pickup from
Caulfield, VIC. See above for details.


Is your site safe for using credit card?

SmartsStore.com.au uses advanced encryption and state-of-the-art SSL (Secure Sockets Layer) so you can be assured that your information will be protected from any unauthorised usage . You can also be assured that your confidential information will remain confidential.


How long does it take to confirm my payment?

If you pay by Paypal , we will be able to confirm your payment immediately and we will dispatch your order within 1-2 business days.
If you pay by Direct Deposit before 6:00pm, we will be able to confirm your payment on the next business day and will dispatch your order within 1-2 business days.

Cheques & Money Orders take longer as they need to be posted to us. Cheques can take
upto 3-4 days to clear.

There is a Coupon code field in the checkout page, what is it and how can I get one?

From time to time we will run certain promotions where we will send coupon code to our members. These are usually a certain dollar value, a percentage off the order or free shipping. Would you like to receive a coupon code? Please subscribe to our newsletter now!